Privacy Policy Last Updated: [01/12/2024]

ByME Transport and Relocation Group SL, a company registered under CIF B56917271 and based in Spain ("we," "us," or "our") is committed to protecting your privacy and ensuring the secure and lawful processing of your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and mobile application, as well as when you use our relocation and transportation services.

Information We Collect

We may collect various types of personal data, including but not limited to:

Contact information (e.g., name, address, phone number, email)

Billing and payment information about your relocation and transportation requirements

User account information (if applicable)

Technical information such as IP addresses and device information

Any other information necessary for providing our services

How We Use Your Information

We use your personal data for the following purposes:

Providing and managing our relocation and transportation services.

Billing and invoicing.

Customer communication and support.

Compliance with legal obligations.

Improving our services and user experience.

Marketing and promotional communications (with your consent, where required).

Legal Basis for Processing

We process your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our processing is based on one or more of the following legal bases:

The necessity to perform a contract with you (e.g., providing relocation or transportation services).

Compliance with legal obligations.

Consent, when applicable, will be obtained before processing data for certain purposes.

Legitimate interests pursued by our company.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. We also ensure that our partners and service providers adhere to data protection standards.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and in accordance with legal and regulatory requirements.

Your Rights

Under GDPR and other applicable data protection laws, you have certain rights regarding your personal data, including:

The right to access and obtain a copy of your data.

The right to rectify inaccuracies in your data.

The right to erasure (the "right to be forgotten") under certain circumstances.

The right to object to processing.

The right to data portability.

The right to withdraw consent (where applicable).

The right to lodge a complaint with a supervisory authority.

Third Parties

We may share your personal data with third-party service providers, as necessary for the provision of our services. We ensure that these third parties comply with data protection regulations.

Contact Us

If you have any questions or concerns about your personal data or this Privacy Policy, please contact us at the provided email address: legal@bymegroup.com.

Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in our data processing practices or legal requirements. Please check this policy regularly for updates.

GDPR and Data Protection Policy Last Updated: [01/12/2024]

At ByME Transport and Relocation Group SL, a company registered under CIF B56917271 and based in Spain, we are committed to protecting your privacy and ensuring the secure and lawful processing of your personal data. This GDPR and Data Protection Policy outlines how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

The Data Controller responsible for your personal data is ByME Transport and Relocation Group S.L., with the following contact information:

Name: ByME Transport and Relocation Group S.L.

Contact Email: legal@bymegroup.com

Data We Collect

We may collect various types of personal data for the purposes of providing our logistics and relocation services, including but not limited to:

Contact information (e.g., name, address, phone number, email)

Billing and payment information

Details about your move or logistics requirements

Any other information necessary for our services

Legal Basis for Processing

We will process your personal data in compliance with the GDPR, relying on one or more of the following legal bases:

The necessity to perform a contract with you (e.g., providing moving or logistics services).

Compliance with legal obligations.

Consent, when applicable, will be obtained before processing data for certain purposes.

Legitimate interests pursued by our company.

How We Use Your Data

We use your personal data for the following purposes:

Providing and managing our logistics and moving services.

Billing and invoicing.

Customer communication.

Compliance with legal obligations.

Improving our services.

Marketing communications (with your consent, where required).

Data Security

We take data security seriously and have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and in accordance with legal and regulatory requirements.

Your Rights

Under GDPR, you have certain rights regarding your personal data, including:

The right to access and obtain a copy of your data.

The right to rectify inaccuracies in your data.

The right to erasure (the "right to be forgotten") under certain circumstances.

The right to object to processing.

The right to data portability.

The right to withdraw consent (where applicable).

The right to lodge a complaint with a supervisory authority.

Contact Us

If you have any questions or concerns regarding your personal data or this policy, please contact us at the provided email address: legal@bymegroup.com.

Updates to this Policy

We may update this GDPR and Data Protection Policy periodically to reflect changes in our data processing practices or legal requirements. Please check this policy regularly for updates.

Last Updated: [01/12/2024]

Welcome to ByME Transport and Relocation Group S.L.'s website and ByME Platform ("Platform"). These Terms of Use ("Terms") govern your use of our Platform, including any services, content, or features available through it. By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Platform.

Description of Services

ByME Transport and Relocation Group S.L. provides relocation and transportation services, including the operation of moves and billing services to our providers. Additionally, our platform offers users the ability to request service quotes, track shipments, and access other related features.

User Accounts

To access certain features of our Platform, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and ensuring that they are used only by authorized individuals. You agree to notify us immediately of any unauthorized access or use of your account.

Use of the Platform

You agree to use our Platform and services only for lawful purposes and in compliance with these Terms. You shall not:

Use our Platform for any illegal or unauthorized purpose.

Transmit any viruses, malware, or other malicious code.

Attempt to gain unauthorized access to our Platform or any user accounts.

Use our Platform in a way that could disrupt, damage, or impair its functionality or interfere with other users' access.

Intellectual Property

The content and materials on our Platform, including but not limited to text, graphics, logos, images, software, and design, are protected by intellectual property rights. You may not use, copy, modify, or distribute any content from our Platform without our prior written consent.

Privacy

Your use of our Platform is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. By using our Platform, you consent to the practices described in our Privacy Policy.

Disclaimer of Warranties

Our Platform and services are provided "as is" and "as available," without warranties of any kind, either express or implied. We do not guarantee the accuracy, reliability, or availability of our Platform or its content.

Limitation of Liability

To the fullest extent permitted by law, ByME Transport and Relocation Group S.L. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Platform or services.

Changes to Terms

We may update these Terms from time to time to reflect changes in our services or for other reasons. We will notify you of any material changes, and your continued use of our Platform after such changes constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at the following email address: legal@bymegroup.com.

Governing Law

These Terms are governed by and construed in accordance with the laws of Spain, and any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Spain.

Cookies Policy Last Updated: [01/12/2024]

Welcome to ByME Transport and Relocation Group S.L. This Cookie Policy explains how we use cookies and similar technologies on our website to enhance your browsing experience and provide you with our logistics and moving services. We are committed to respecting your privacy and ensuring that your personal data is processed in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

The Data Controller responsible for the use of cookies on our website is ByME Transport and Relocation Group S.L., with the following contact information:

Company Name: ByME Transport and Relocation Group S.L.

Contact Email: legal@bymegroup.com

What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit our website. They serve various purposes, including improving your browsing experience, analyzing website traffic, and providing personalized content and services.

Types of Cookies

We use the following types of cookies on our website:

Essential Cookies: These cookies are necessary for the basic functionality of our website. They enable you to navigate our site and use its features.

Analytical/Performance Cookies: These cookies help us collect information about how visitors use our website. We use this data to improve the website's performance and user experience.

Functionality Cookies: These cookies enhance your experience by remembering your preferences and settings on our website.

Targeting/Advertising Cookies: We and our third-party partners may use these cookies to deliver personalized content and advertisements based on your interests and browsing history.

How We Use Cookies

We use cookies for the following purposes:

To analyze website traffic and track user behavior to improve our website.

To personalize your experience by remembering your preferences.

To provide targeted advertisements and content.

To facilitate social media sharing and interaction.

Your Cookie Choices

You have the option to manage your cookie preferences. Most web browsers allow you to control cookies through their settings. You can usually choose to accept, reject, or delete cookies. Please note that if you disable cookies, some parts of our website may not function properly.

Data Protection

We take data protection seriously and are committed to safeguarding your personal information. For more information on how we process your data, please refer to our [Privacy Policy].

Contact Us

If you have any questions or concerns about our Cookie Policy or data processing practices, please contact us at the provided email address: legal@bymegroup.com.

Updates to this Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.